1. SHIPPING & DELIVERY NOTICE?

PROCESSING TIME is 24 hours and no later than 36 hours usually(Except holidays). Shipped By DHL/UPS/FEDEX.Around 2-7 working to reach your address normally. Please Note:
(1)NOT ANY P.O BOX ADDRESS
(2) Unrestricted Address and Contact information.

2. HOW TO CANCEL/CHANGE MY ORDER?

Please CONTACT US via email, whatsapp or a call with your order number and your request,and we will try to accommodate your request before your order enters processing at our warehouse. If your order is already in processing at our warehouse or has been shipped, we will not be able to cancel or change it. Customer service representative will provide the client with instructions and how to solve it.
SALES & ADVICE - CALL NOW: +86 188 2492 0719 MAIL US: ashley@PromQueen-hair.com

3. ANY COUPON? OR DO YOU HAVE LIMITS ON HOW MUCH PRODUCT I CAN ORDER?

Thanks for visiting us. Coupon can be obtained and enabled In certain conditions. For the SPECIAL SALES ITEM, Click Here to learn more: Promotion

4. CAN I DYE/BLEACH/PERM/STRAIGHTEN/RESTYLE THE HAIR?

PromQueen's Hair are 100% High Quality Human hair with good flexibility and Bleachability. As a factory sellers, we WILL NOT RECOMMEND U TO DYE IT BY YOURSELFS. Salon Service will be more professional. IF YOU PREFER THE LIGHTEST COLOR HAIR OR SPECIAL PATTERN. WE ARE SUPPORTED TO CUSTOM IT FOR YOU. 5. CONCERNS BEFORE PURCHASING
1) ALL FRESS SHIPPING. VAT/TAX is not included in the shipping fee, which is out of responsibility. All we will do is declare the value what you want or provide the relative order documents For Help If Need.
2) 7 DAYS NO REASON RETURN FOR ORIGINAL PRODUCTS.
3) ALL SHIPPING ENJOY THE SHIPMENT ASSURANCE.
4) WHY PRICE IS DIFFERENT? - Price difference depends on the products and sales events. Hope for understanding.